MSR Return & Exchange Policy

At MSR, we stand by the quality of our sports gear and offer a 30-day hassle-free return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you have the right equipment for your performance.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original box, ensuring all tags are attached and the equipment is in its original, unused condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.